Corporate Values
At Sesen, our commitment to excellence in language services is grounded in a core set of values that guide our daily operations and long-term vision. Developed in alignment with industry best practices and standards, these values ensure our clients receive the highest level of service and expertise.
Quality & Accuracy
We strive for meticulous language precision by adhering to recognized benchmarks such as ISO 17100:2015 for translation services. Our translators, editors, and proofreaders are skilled professionals with subject-matter expertise, enabling accurate and contextually relevant content. To maintain consistent quality, we regularly audit our processes and integrate feedback to refine workflows, technology, and training programs.
Integrity & Ethics
We prioritize transparency by maintaining open communication with clients and partners, providing clear timelines, costs, and deliverables. Upholding ethical standards, we follow guidelines such as the American Translators Association’s Code of Ethics to ensure responsible conduct. We also foster respect and inclusivity, celebrating linguistic and cultural diversity and treating every stakeholder with dignity.
Confidentiality & Security
To safeguard client information, we adhere to strict data protection practices, including compliance with GDPR and secure file transfer protocols. We routinely sign Non-Disclosure Agreements to protect sensitive materials, ensuring confidential data and intellectual property remain secure. Our technology includes advanced encryption and secure storage solutions to further enhance privacy.
Cultural Sensitivity
We leverage native-speaking linguists and in-country reviewers to capture cultural nuances and regional preferences. Beyond direct translation, we adapt messages to fit the target culture’s norms, values, and expectations. Recognizing that language is shaped by culture, our teams operate with cultural awareness, ensuring respectful and appropriate communication at all times.
Client-Centric Collaboration
Every project is unique, so we work closely with clients to tailor services—translation, localization, interpreting, or consulting—to specific goals. Dedicated project managers maintain responsive communication, addressing questions and feedback promptly. By emphasizing long-term partnerships, we provide ongoing support and scalable solutions for evolving language needs.
Innovation & Continuous Learning
Our commitment to innovation includes investing in modern translation tools such as Translation Memory (TM) systems and AI-driven solutions for greater efficiency and consistency. Our translators and project managers engage in continuous training and certification to stay current with emerging linguistic trends and technologies. Embracing new methodologies and best practices keeps us agile in a dynamic global market.
Corporate Social Responsibility
Sustainability is a priority, and we take steps to minimize our environmental impact through responsible resource management. Our dedication to community engagement includes supporting language education and literacy programs, helping to break down communication barriers worldwide. We also practice ethical leadership by maintaining high governance standards and contributing positively to the translation and localization sector.
By embodying these core values, Sesen consistently delivers high-quality, reliable, and culturally attuned language solutions. Contact us to learn more about how we can support your multilingual communication needs with integrity and excellence.
