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medical-interpreting

Interpreting Services Tailored to Life Sciences and Healthcare

Sesen specializes in professional interpreting solutions for the life sciences and medical sectors, where precision, compliance, and subject matter knowledge are critical. Whether facilitating communication between clinical researchers and patients, supporting regulatory meetings with global health authorities, or enabling multilingual collaboration during pharmaceutical conferences, our interpreters are trained in the terminology and protocols unique to medical and scientific environments.

We support:
  • Clinical trials (Phase I–IV)
  • Regulatory audits and inspections (FDA, EMA, PMDA)
  • Hospital and patient care settings
  • Medical device training and support
  • Multinational investigator and SIV meetings
  • Biotech and pharma partner communications

Our services are designed for accuracy, security, and flexibility—ensuring effective communication across languages, time zones, and clinical disciplines.

Why Choose Sesen for Interpreting Services

Sesen delivers specialized interpreting solutions exclusively for the life sciences and medical sectors. Our services are designed to meet the rigorous demands of clinical, regulatory, and patient-facing communications.

Our interpreters are trained in therapeutic terminology, clinical trial protocols, medical device procedures, and regulatory frameworks, ensuring precise and context-appropriate interpretation across all life sciences verticals.

All interpreters adhere to strict confidentiality and data protection standards. We maintain Business Associate Agreements (BAAs) and enforce secure protocols for both in-person and remote sessions.

Our interpreting workflows follow internationally recognized quality management standards, supporting consistency, accuracy, and traceability across all engagements.

Leading pharmaceutical companies, CROs, biotech firms, and healthcare institutions rely on Sesen for critical multilingual support during investigator meetings, regulatory interactions, and patient communication.

We offer round-the-clock interpreting services across all time zones, enabling uninterrupted language access for virtual trials, international conferences, emergency consultations, and more.

Types of Interpreting Services We Provide

Sesen offers a full suite of interpreting solutions tailored to the complex needs of life sciences and healthcare organizations. All services are delivered by medically trained linguists with domain expertise.

Ideal for high-stakes, multi-language settings such as global investigator meetings, scientific conferences, and regulatory hearings. Interpreters translate in real-time with no disruption to the speaker’s flow—ensuring seamless communication for large, multilingual audiences.

Used in smaller, controlled environments such as clinical interviews, hospital rounds, or informed consent discussions. The speaker pauses to allow the interpreter to render accurate translations, maintaining clarity and minimizing risk of miscommunication.

HIPAA-compliant video remote interpreting (VRI) and over-the-phone interpreting (OPI) for decentralized trials, telemedicine, and virtual stakeholder meetings. Interpreters are accessible 24/7 across all time zones with secure, encrypted connections.

Available for facility audits, site initiation visits (SIVs), regulatory inspections, and in-person patient encounters. Interpreters provide real-time language support in clinical, manufacturing, or administrative environments.

Industries and Use Cases We Support

Sesen provides interpreting services across the full spectrum of life sciences and healthcare operations. Our medically trained interpreters support mission-critical interactions where accuracy, regulatory compliance, and subject-matter fluency are essential.

Real-time interpretation for patient enrollment, informed consent, adverse event reporting, protocol discussions, and data collection in Phases I–IV, including decentralized and multinational trial environments.

Specialized interpreting for regulatory agency interactions, including pre-IND meetings, advisory committee hearings, site inspections, and compliance audits with authorities such as the FDA, EMA, PMDA, and NMPA.

Language support for patient-provider communication in hospitals, clinics, and research centers—covering diagnosis explanation, treatment planning, follow-ups, and emergency care, with full HIPAA compliance.

Video and phone interpreting for virtual medical consultations, remote monitoring programs, and patient helplines—enabling multilingual access to care in real time.

Technical interpreting for hands-on device training, user instruction, and product demonstrations involving surgical instruments, diagnostic tools, and therapeutic equipment—supporting both clinical and commercial deployments.

Language support for global launch meetings, promotional events, KOL engagement, and multilingual product messaging—ensuring accurate brand representation in all target markets.

Simultaneous interpreting for international congresses, symposia, and scientific panels, allowing real-time exchange of complex medical and research content across languages.

Interpreting services for protocol briefings, compliance training, and study startup activities to align site teams, sponsors, and CROs—critical to study accuracy and regulatory readiness.

Life Sciences Expertise That Sets Us Apart

Sesen’s interpreters are not only linguistically proficient but also trained in the specialized language, protocols, and nuances of the life sciences industry. Our deep domain knowledge enables accurate, compliant communication in high-stakes environments where clinical precision is critical.

All interpreters undergo specialized training in medical terminology, clinical workflows, and regulatory procedures to ensure clear and compliant communication across therapeutic areas and functions.

  • We support interpreting needs across a wide range of specialties, including:
    • Oncology – Protocol-specific terms, investigational therapies, and adverse event reporting.
    • Rare Diseases – Precision terminology for niche indications and patient advocacy settings.
    • Infectious Diseases – Outbreak response, epidemiological data, and treatment protocols.
    • Neurology – Cognitive assessments, neurological scoring systems, and investigational device use.
    • Cardiology – Imaging procedures, surgical support, and clinical device interpretation.
    • Medical Devices – Instructions for use (IFU), operator training, and post-market surveillance.

Our interpreters combine precise medical vocabulary with cultural sensitivity to ensure clarity and patient comfort—whether supporting a regulatory hearing or a clinical site visit in a local language.

Interpreter Qualifications and Quality Assurance

Sesen maintains a highly selective interpreter network, with stringent quality assurance protocols to uphold the accuracy, reliability, and compliance standards required in life sciences.

All interpreters possess native-level proficiency in both source and target languages, coupled with specialized knowledge of medical and regulatory terminology relevant to clinical and healthcare settings.

Candidates undergo a multi-stage qualification process, including language proficiency assessment, domain-specific testing, mock interpreting scenarios, and background checks to verify professional experience.

All interpreters are bound by strict non-disclosure agreements (NDAs) and trained in handling sensitive health and regulatory information in full compliance with HIPAA, GDPR, and sponsor-specific confidentiality protocols.

Interpreters receive ongoing training on evolving medical terminology, therapeutic advancements, and regulatory changes. We conduct periodic performance reviews and client feedback evaluations to maintain service excellence.

  • For assignments that require certification, Sesen provides interpreters accredited by recognized bodies such as the Certification Commission for Healthcare Interpreters (CCHI) and the National Board of Certification for Medical Interpreters (NBCMI).

Technology-Enabled Interpreting

Sesen combines advanced technology infrastructure with expert human interpreters to deliver secure, scalable, and efficient interpreting solutions across global life sciences operations.

Our interpreters are fully equipped to work on leading virtual platforms including Zoom, Microsoft Teams, Webex, and others—supporting real-time multilingual communication for virtual investigator meetings, regulatory briefings, and decentralized clinical trials.

We support seamless integration with clinical and research platforms such as EDC systems, ePRO tools, and telemedicine interfaces to ensure interpreters can operate efficiently within the digital clinical workflow.

Clients can schedule, modify, and track interpreting assignments through our secure client portal, with full visibility into interpreter availability, session details, and past engagement history.

Our network supports around-the-clock interpreting coverage across all time zones, ensuring uninterrupted access to qualified linguists whenever and wherever needed.

We use intelligent automation to optimize interpreter matching and scheduling, reducing lead times and resource gaps—while maintaining 100% human-delivered interpreting for clinical accuracy and compliance.

Compliance and Security

Sesen’s interpreting services are built on a foundation of regulatory compliance and data security to protect sensitive medical, clinical, and regulatory communications.

All interpreting workflows adhere to HIPAA and GDPR requirements for the protection of personal health information (PHI) and personal data. Our quality management systems are certified under ISO 17100 and ISO 9001:2015, ensuring consistent, audit-ready processes.

Every interpreter is required to sign strict non-disclosure agreements (NDAs) and, where applicable, Business Associate Agreements (BAAs) to support legal and contractual compliance in healthcare and clinical research settings.

All remote interpreting sessions—via video or phone—are conducted over secure, encrypted platforms to safeguard data integrity and confidentiality throughout the session lifecycle.

Detailed session logs, interpreter credentials, and engagement records are securely stored and readily accessible for regulatory audits, sponsor reviews, and compliance reporting.

Global Language Coverage

Sesen provides comprehensive language interpreting support to meet the demands of global clinical trials, regulatory activities, and patient engagement across diverse populations.

Our interpreter network covers over 150 languages, including high-demand languages such as Spanish, Mandarin, Arabic, Russian, Portuguese, Korean, French, Japanese, and German, ensuring accessibility in key global markets.

We offer interpreting services in lesser-spoken languages and regional dialects upon request, enabling inclusive communication in complex, multi-site trials and hard-to-reach populations.

Sesen delivers interpreting services across North America, Europe, Asia-Pacific, Latin America, and the Middle East, with 24/7 availability aligned to local time zones and cultural contexts.

Latest Trends in Medical Interpreting

The medical and life sciences industries continue to evolve rapidly, driving new demands and standards for interpreting services. Sesen stays at the forefront of these developments to support clients with future-ready language solutions.

The pandemic accelerated adoption of video and phone-based interpreting, now a permanent fixture in virtual trials, telemedicine, and global regulatory collaboration.

The globalization of clinical research has increased the need for language support across multiple geographies, particularly in patient recruitment, informed consent, and outcome assessments.

Interpreting services are being integrated directly into DCT platforms, supporting remote site visits, virtual investigator meetings, and at-home patient monitoring in multiple languages.

Regulatory bodies like the FDA, EMA, and MHRA are placing greater emphasis on the accuracy and documentation of multilingual communications, increasing the need for qualified interpreters and audit-ready records.

With increasingly diverse patient populations, there’s a growing emphasis on cultural fluency in interpretation to improve patient comprehension, comfort, and protocol adherence—especially in underserved or high-risk communities.

Getting Started

Engaging Sesen for interpreting services is fast, secure, and designed to meet the time-sensitive demands of clinical and medical environments.

Submit a request through our secure client portal or contact your Sesen account manager directly. Our team will confirm availability and provide a tailored proposal within hours.

We offer same-day scheduling for remote assignments and 24–72 hour lead times for on-site or certified medical interpreters, depending on language and location requirements.

To ensure accurate scheduling and interpreter preparation, please provide:

  • Language pair(s)
  • Setting (e.g., regulatory meeting, patient consultation, training session)
  • Format (remote vs. on-site; simultaneous vs. consecutive)
  • Date, time, and expected duration
  • Any supporting materials or agenda (optional, but recommended)

Our team will guide you through every step—from scoping to confirmation—to deliver a seamless interpreting experience aligned with your operational timelines.

Take the Next Step

Whether you need immediate support or want to explore long-term interpreting solutions, our team is here to help.

  • Schedule a Discovery Call -> Connect with a language solutions expert to discuss your specific interpreting needs.
  • Download Our Interpreting Services Overview (PDF) Get a detailed summary of our capabilities, service models, and compliance framework.
  • Talk to an Expert -> Have a specific use case or question? Our specialists are available to provide tailored guidance.