Meet Sesen at DIA 2025 in Washington, D.C.
Join us June 15–19 at Booth #2013 to explore global clinical and regulatory language solutions.
In-Person Medical Interpreting for Accurate, Compliant Communication
Effective communication between healthcare professionals and patients is critical to delivering safe, high-quality care—especially in multilingual clinical environments. Sesen’s on-site medical and clinical interpreting services provide direct, face-to-face language support across hospitals, outpatient clinics, research facilities, and public health settings.
In-person interpreters play an essential role in facilitating real-time communication during physical exams, surgical procedures, clinical trial visits, and regulatory inspections. Unlike remote interpreting, on-site interpretation allows for deeper contextual understanding, visual cues, and more natural interaction—key for informed consent, accurate diagnostics, and patient adherence.
By ensuring clear, compliant communication in over 150 languages, Sesen helps life sciences organizations and healthcare institutions improve patient outcomes, meet regulatory standards, and reduce risks associated with language barriers.
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Comprehensive On-site Interpreting for Medical and Clinical Environments
Sesen provides certified in-person interpreters for a wide range of medical and life sciences scenarios, supporting accurate and compliant communication across all points of care and research.
Clinical Appointments
In-person interpretation for general and specialist consultations, diagnostic procedures, and follow-up visits to support accurate patient-provider communication and clinical decision-making.
Hospital Services
Interpreter coverage for emergency departments, surgical procedures, intensive care units, and in-patient rounds, ensuring seamless communication throughout the continuum of care.
Clinical Trials & Research Visits
On-site language support during protocol briefings, informed consent processes, patient interviews, and investigator meetings to maintain data integrity and regulatory compliance.
Regulatory Inspections & Audits
Interpretation services for site inspections and audits conducted by regulatory authorities such as the FDA, EMA, and PMDA, including inspection briefings and real-time Q&A facilitation.
Mental Health & Behavioral Services
Sensitive in-person interpreting for psychiatric evaluations, counseling sessions, and behavioral therapy to ensure accurate communication in emotionally nuanced settings.
Public Health & Community Programs
Multilingual support for immunization drives, outreach campaigns, and health screenings conducted by government agencies and NGOs across multilingual populations.
Each engagement is matched with a medically trained interpreter fluent in the required language pair and experienced in the specific clinical or regulatory context.
Why Sesen for On-site Medical & Clinical Interpreting
Sesen is a trusted partner for life sciences organizations and healthcare providers seeking reliable, in-person language support in high-stakes clinical settings. Our interpreting services are purpose-built to meet the communication demands of hospitals, research centers, and regulatory environments.
Life Sciences-Exclusive Expertise
We specialize solely in healthcare and life sciences, enabling a deeper understanding of clinical workflows, patient safety protocols, and therapeutic areas.
Certified Medical Interpreters
Our interpreters are rigorously trained in HIPAA compliance, Good Clinical Practice (GCP), and medical terminology, ensuring accurate and confidential interpretation.
ISO-Certified Quality Standards
Sesen’s interpreting operations are backed by ISO 17100 (translation services), ISO 9001:2015 (quality management), and ISO 13485 (medical devices) certifications, supporting consistent service delivery.
Rapid Coverage Nationwide and Globally
We offer fast interpreter dispatch across major U.S. metropolitan areas and international research hubs, supporting urgent needs and long-term deployments.
Integrated Language Support
Seamless coordination with multilingual patient documentation, consent forms, discharge summaries, and eForms ensures consistent communication across modalities.
With Sesen, healthcare and research organizations gain a specialized interpreting partner capable of supporting patient-centered care and regulatory readiness worldwide.
Interpreter Credentials and Clinical Readiness
Sesen ensures that every on-site interpreter meets rigorous qualifications to support safe, accurate, and compliant communication in clinical and research settings.
Certified Medical Interpreters
All interpreters hold nationally recognized certifications such as CMI (Certified Medical Interpreter), CHI (Certified Healthcare Interpreter), or equivalent credentials, demonstrating proven proficiency in both language skills and medical terminology.
Clinical Background and Domain Familiarity
Our interpreters bring hands-on experience in hospital, outpatient, or research environments, enabling them to navigate complex clinical workflows and terminology with confidence.
Ongoing Evaluation and Compliance Training
Interpreters undergo regular performance assessments, continuing education, and refresher training on HIPAA, GCP, and regional health regulations to stay aligned with evolving standards.
Knowledge of Institutional Protocols
Familiarity with hospital procedures, infection control measures, and patient confidentiality policies allows our interpreters to integrate seamlessly into healthcare teams and maintain professionalism at all times.
This commitment to interpreter excellence ensures accurate, culturally competent communication across every point of care.
Compliance-Driven and Confidential On-site Interpreting
Sesen’s on-site interpreting services are built to meet the strict regulatory and confidentiality standards of the healthcare and life sciences industries.
HIPAA-Compliant Interpreting Workflows
All interpreting engagements follow secure, HIPAA-compliant protocols to protect patient health information (PHI) and maintain data privacy across every interaction.
IRB and Clinical Ethics Support
We provide interpreters experienced in facilitating communication for Institutional Review Board (IRB) discussions, informed consent procedures, and other ethics-governed conversations critical to clinical research and patient rights.
Secure Scheduling and Documentation
Our interpreter dispatch and session tracking systems are designed with access controls, audit trails, and encrypted communications to ensure confidentiality and traceability at every stage.
With Sesen, clients gain peace of mind knowing that in-person interpreting is not only linguistically accurate but also aligned with the highest standards of data protection and clinical compliance.
Reliable Scheduling and Rapid Interpreter Dispatch
Sesen offers responsive, around-the-clock interpreter scheduling to support the dynamic needs of healthcare providers, research sites, and regulatory teams.
24/7 Interpreter Availability
Our scheduling system operates continuously to fulfill urgent, after-hours, and weekend requests—ensuring language access during emergencies, surgical procedures, or unexpected inspections.
Integrated Coordination with Clinical Teams
We work directly with hospital administrators, care coordinators, and research staff to align interpreter assignments with appointment schedules, patient arrivals, and institutional workflows.
Real-Time Multilingual Coverage
With access to a large network of trained interpreters across 150+ languages, Sesen ensures rapid dispatch of qualified personnel to locations nationwide and internationally.
Our scalable dispatch model minimizes wait times, supports multilingual continuity of care, and helps institutions meet both patient-centered and compliance-driven goals.
Integrated Language Solutions for Seamless Patient and Trial Communication
Sesen’s on-site interpreting services are part of a broader, unified language support ecosystem designed to streamline multilingual communication across every touchpoint in clinical care and life sciences operations.
End-to-End Language Coverage
Our interpreting services are easily integrated with certified written translations for discharge instructions, patient intake forms, informed consent documents, and clinical trial protocols—ensuring consistency and compliance across all patient-facing materials.
Hybrid Interpreting Models
For flexible and cost-effective language access, we offer combined on-site and remote interpreting solutions (Video Remote Interpreting [VRI] and Over-the-Phone Interpreting [OPI]), supporting both planned appointments and spontaneous needs in real time.
This integrated approach enhances care coordination, improves patient comprehension, and ensures regulatory alignment in multilingual healthcare and research settings.
Frequently Asked Questions
How do I schedule an on-site interpreter?
You can schedule an interpreter by submitting a request through our online booking form or by contacting our support team directly. We coordinate with your facility’s schedule and assign a medically qualified interpreter matched to your specific language and clinical context.
What languages are available in my region?
Sesen provides on-site interpreters for over 150 languages, with regional availability across major U.S. cities and international healthcare hubs. Contact us for a real-time availability check based on your location and language needs.
Are your interpreters trained in medical and clinical terminology?
Yes. All Sesen interpreters are certified and trained in medical terminology, HIPAA compliance, and Good Clinical Practice (GCP). They are experienced in working within hospitals, research sites, and other healthcare environments.
Can you provide interpreters for recurring clinical trials?
Absolutely. We offer long-term interpreter assignments for ongoing clinical studies, including consistent interpreter pairing, trial protocol familiarization, and alignment with IRB and patient communication protocols.
Do you support last-minute or emergency bookings?
Yes. Our scheduling team is available 24/7 to fulfill urgent and same-day interpreting requests. We prioritize rapid dispatch and maintain standby interpreter availability in key regions for critical situations.